Thefamousbrandsoutlet Logo

Skip to Main Content »

Search Site

Welcome! Please Select Your Country:www.thefamousbrandsoutlet.comThe Famousbrands Outlet Canada


You're currently on:

Customer Service

Shipping & Delivery
Your order will be shipped from our warehouses located in Toronto, ON, Canada or Buffalo, NY, the United States depending on where you want us to ship. Occasionally we may ship some backorders from our Toronto Warehouse to U.S. However, we guarantee that all the orders placed on our website are free of duties/brokerage charges. We will be responsible for any duty and/or brokerage incurred for orders shipping to U.S. and Canada. For orders shipping to other countries, please check with your local authority about applicable duty and/or brokerage before placing an order.
Privacy & Security
Your privacy and security is very important to us. We work carefully to ensure that your personal information is kept safe and secure by only accepting payment through PayPal or Google Checkout. None of your financial information will be kept on our website. In addition, our site is built on one of the most respected web application platforms available, and is protected against unauthorized activity by robust hardware and software security systems. We do need to collect shipping information including address, phone number and Email address via a 256 bit encrypted connect and they are only to be used for shipping purpose only.
Returns, Refunds & Replacements
Within 14 days of delivery of your shipment, you may return any of the following items to us, for any reason, for a full refund (we may refund your return shipping cost, if the return is a result of our error)

Please note that we cannot accept the return of opened items or items returned more than 14 days past delivery. We can only process returns and refunds for items purchased at Amazon.ca. We cannot exchange items.

Replacement of Damaged or Defective Items:

We can replace items only if they are defective or damaged.

Refunds:

We'll notify you of your refund via e-mail after we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.

Returning Electronics

Electronics purchased from us can be returned within 14 days of receipt of shipment. These items must be in new condition with original packaging and accessories.

Please Contact Us to Obtain a RMA # Before Shipping Anything Back To Us.
 

My Cart

You have no items in your shopping cart.

Compare Products - 1 Items

  1. Remove This Item 250MSa/s PC Based USB Digital Storage Oscilloscope Hantek DSO 5200A
Clear All

Keep your eyes open for our special Back to School items and save A LOT!